Contact Us
We're here to help! Get in touch with our support team.
Response Time: We typically respond to all inquiries within 24 hours during business days.
What We Can Help You With
Our support team is ready to assist you with:
- Technical Support: Issues with app functionality, virtual try-on generation, hair color/style changes, background removal, or other features
- Subscription Questions: Billing, cancellation, refunds, or plan changes
- Credit Issues: Problems with credits, purchases, or balance inquiries
- Feature Requests: Suggestions for new outfit styles, hair styles, or improvements
- Bug Reports: Reporting crashes, errors, or unexpected behavior
- General Inquiries: Any other questions about Dress Changer
Before You Contact Us
To help us assist you more quickly, please include the following information in your email:
- Your device model and iOS version
- Dress Changer app version (found in Settings)
- A clear description of the issue or question
- Screenshots or screen recordings if applicable
- Any error messages you've received
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our documentation:
Quick Links
Subscription Information: Details about plans, pricing, and billing
Privacy Policy: How we handle your data and protect your privacy
Terms of Use: Our terms and conditions for using Dress Changer
Business Hours
Our support team operates during the following hours:
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Weekends: Limited support available
We respond to all emails within 24 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.